loader

CRM for Real Estate: Shaping the Future of Property Management

In today’s highly competitive real estate market, staying ahead of the curve is crucial for success. With the rapid advancements in technology, the industry has witnessed a significant transformation. One of the key tools that can boost real estate businesses to new heights is Customer Relationship Management (CRM) technology. CRM for real estate has revolutionized […]

Stripe Integration With Salesforce Using REST API

Overview of Stripe and Salesforce Stripe is a leading online payment platform that empowers businesses to securely handle financial transactions over the internet. It offers a robust suite of tools for processing payments, managing subscriptions, and handling various aspects of e-commerce operations. Salesforce on the other hand, is a comprehensive customer relationship management (CRM) platform […]

Top 4 Ways to Boost Productivity in Salesforce Service Cloud

1. Enable Case Deflection via Self Service Portal | Email2Case Channel » Drop in the number of Cases, decreases the support cost significantly. » In web2case, use standard deflection component: https://help.salesforce.com/s/articleView?id=sf.rss_case_deflection.htm&type=5 » Use auto-response rule to resolve frequently asked questions by embedding the solution/knowledge link in emails. » Use auto-response rule to resolve frequently asked […]

Effective Zendesk to Salesforce Migration

Introduction Salesforce Salesforce is a versatile CRM platform that offers a wide range of features, customization options, and integration capabilities to help businesses manage customer relationships effectively. Salesforce migrations are critical when organizations need to move data and configurations between instances, and they require careful planning and execution to ensure a smooth transition. One of […]