INTRODUCTION As a Salesforce Architect and developer, I’ll admit that I have a soft spot for the platform. But when I explore for Salesforce alternatives, I can’t locate any. As a result, for a variety of reasons, I am certain that every SMB (Small and Medium Business) requires a Salesforce setup. And let me explain […]
Are you looking to grow your business to a new level? Do you want to gain knowledge from the top professionals in your field? Then mark May 4, 2023 as the date for the World Tour NYC event in New York City. This event is absolutely free, so you won’t want to miss it! Discover […]
Introduction Businesses feel the need to set up Salesforce Data Migration in the following situations: Replacing old and outdated CRM with Salesforce. Moving from different systems for different to a single unified CRM like Salesforce. Requirement to include advanced features and specifications. Demand to use the auxiliary application, database, or storage system along with the […]
Einstein Bots is now available in 180 countries on the world’s largest messaging app, WhatsApp. Einstein Bots Salesforce can interface with WhatsApp to deliver messages to your customers, just like they do with SMS. Bots can also use automation to bring complex cases directly to agents, all on WhatsApp. The native nature brings tons of benefits: […]
Overview of Stripe and Salesforce Stripe is a leading online payment platform that empowers businesses to securely handle financial transactions over the internet. It offers a robust suite of tools for processing payments, managing subscriptions, and handling various aspects of e-commerce operations. Salesforce on the other hand, is a comprehensive customer relationship management (CRM) platform […]
1. Enable Case Deflection via Self Service Portal | Email2Case Channel » Drop in the number of Cases, decreases the support cost significantly. » In web2case, use standard deflection component: https://help.salesforce.com/s/articleView?id=sf.rss_case_deflection.htm&type=5 » Use auto-response rule to resolve frequently asked questions by embedding the solution/knowledge link in emails. » Use auto-response rule to resolve frequently asked […]
Introduction Salesforce Salesforce is a versatile CRM platform that offers a wide range of features, customization options, and integration capabilities to help businesses manage customer relationships effectively. Salesforce migrations are critical when organizations need to move data and configurations between instances, and they require careful planning and execution to ensure a smooth transition. One of […]
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