How to Import Leads into Salesforce – Simple and Effective Guide | Tenetizer

Introduction: To the corporations throughout the world, Salesforce remains the CRM system widely used by people in sales and marketing, among others, who work in the field where the customer experience is the main factor. Salesforce import and managing Salesforce import within Campaigns are the essential parts of Salesforce requirements covering them. Through the detailed […]

Top 4 Ways to Boost Productivity in Salesforce Service Cloud

1. Enable Case Deflection via Self Service Portal | Email2Case Channel » Drop in the number of Cases, decreases the support cost significantly. » In web2case, use standard deflection component: https://help.salesforce.com/s/articleView?id=sf.rss_case_deflection.htm&type=5 » Use auto-response rule to resolve frequently asked questions by embedding the solution/knowledge link in emails. » Use auto-response rule to resolve frequently asked […]