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KnowldgeManager

Advance Knowledgebase

Mass Management
Mass Draft, Publish, Update and Delete
360° Article stats Chart
Views by channel, Liked received, Comment
Article detail page for Digital Experience Site (Community)
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Feedback Management
Add component under each article to gather feedback by customers.

Quickbooks and Salesforce Integration

Section Sub Title
Readymade Package For Bi-Directional Quickbooks Salesforce Integration.
Unmanaged Version Can Be Used To Achieve Any Specific Use Case In Very Less Time.
Sync Products, Accounts, Estimate When Opportunity Is Signed, Create Invoice When Opportunity Is Closed Won.
Pull Reports And Dashboard On The Top Of That.

Force Zendesk Migration

A utility package to migrate Zendesk Service Cloud and help center to Salesforce Service Cloud and Customer Community
Data Migration
Migrate Account, Contact, Case, Comment, Attachment and Custom Tables
Service Cloud Transition
Migrate Support processes, Automation, Integration, Data Model and Email Workflow
Enable Service Cloud Features
Omni-channel, Einstein Features, Chatbot and SLA
Setup Customer Support Portal
Setup support community on the top of digital experience and knwoledgebase.