What Dreamforce 2023 Held for Service Teams Service and field service pros, you were in for a real action. It was about time you should have been prepared for Dreamforce 2023 and everything it had to offer you. Dreamforce 2023, the ultimate Salesforce event of the year, was right on the edge and brought a […]

Navigating Salesforce Path and Guidance for Success When venturing into a new system, a guiding hand can make all the difference. This is precisely what ‘Salesforce Path and Guidance for Success’ provides. Salesforce Path acts as a beacon, leading users step-by-step through various business processes, whether it’s nurturing a fresh lead or sealing a deal. […]

Salesforce Certifications: Empowering AI and Data Proficiency In a concerted effort to bolster its focus on Artificial Intelligence and Data Cloud, Salesforce has introduced two new certifications aimed at ensuring developers and administrators stay abreast of forthcoming advancements. These certifications serve as a means to bridge the gap between AI’s potential for speed and productivity […]

At Tenetizer Technologies, we understand that your brand’s reputation isn’t just built on products alone. It’s equally shaped by the quality of customer service you provide. Achieving first-call resolution has become crucial in garnering top-notch 5-star feedback. When aiming for lifelong customer loyalty, delivering exceptional and cohesive customer service is paramount. This is where Salesforce […]

Extending Salesforce Access to Partners and Customers via Experience Cloud At Tenetizer Technologies, we understand that there are instances when it’s imperative to grant access to Salesforce for partners and customers, ensuring everyone remains well-informed and connected. Experience Cloud proves to be the instrumental solution in this endeavor. It offers a powerful platform for partner […]

Maximizing Salesforce Efficiency: Unleashing the Power of the Optimizer Report At Tenetizer Technologies, we recognize Salesforce as a dynamic CRM solution. However, its true potential may remain untapped without proper implementation. It’s imperative to assess the robustness of your Salesforce org’s health for seamless functionality. This is where the Salesforce Optimizer Report emerges as your […]

At Tenetizer Technologies, we’re acutely aware of Salesforce’s vigorous pursuit of harnessing the potential of AI. This year, Salesforce introduced Einstein GPT, a game-changer in the realm of AI-powered content generation. The remarkable versatility of Einstein GPT spans across sales, service, commerce, marketing, and various other facets of business operations. Upon thorough evaluation, it’s evident […]

Numerous instances of Salesforce projects encountering setbacks have been attributed to misallocated licenses and a dearth of comprehension, resulting in excessive expenditure. These situations arise from a lack of proficiency in optimizing licenses. However, there is a solution within reach. Various Salesforce licenses cater to distinct usage tiers and specific use scenarios, each bearing its […]

The C-suite executives and sales leaders must swiftly make decisions and exhibit agile thinking. However, this becomes challenging when faced with an overwhelming array of data entries. This is where Reports and Dashboards come into play. They enable you to tailor your display to highlight crucial metrics, particularly those vital for various business units and […]