Introduction At the beginning of 2023, a new buzzword flooded the internet – ChatGPT. This new AI-powered tool seems to be a locomotive force for revolution in many industries. Of course, we at Peeklogic could not miss an opportunity to see if ChatGPT could be helpful for our clients and us.Salesforce ChatGPT Integration opens new […]
Introduction In the dynamic landscape of modern business, the quest for enhanced collaboration and streamlined operations has led to groundbreaking innovations. Salesforce’s acquisition of Slack has ushered in a new era of collaboration, further amplified by the integration of OpenAI’s Generative Pre-trained Transformer (GPT). This fusion of leading CRM capabilities and advanced AI technology promises […]
Introduction Salesforce and Oracle integration using Lightning Connect can streamline your business processes by smoothly connecting data from Oracle databases to your Salesforce environment. This step-by-step guide will walk you through the Salesforce Oracle integration process, from signing up for a DataDirect Cloud trial to syncing external data sources in Salesforce. Step 1: Sign up […]
In today’s business landscape, companies utilize a multitude of applications for various functions such as Sales, HR, Finance, Operations, and Service to improve operational efficiency. While these applications address specific business challenges, the lack of communication between them creates a siloed architecture, resulting in fragmented customer information. Salesforce plays a pivotal role in resolving this […]
Einstein Bots is now available in 180 countries on the world’s largest messaging app, WhatsApp. Einstein Bots Salesforce can interface with WhatsApp to deliver messages to your customers, just like they do with SMS. Bots can also use automation to bring complex cases directly to agents, all on WhatsApp. The native nature brings tons of benefits: […]
