Discover MOAR in Winter ’23: A Developer’s Guide
Elevate Your Salesforce Experience with Winter ’23 Release – Highlights for Developers As our Trailblazer community gathered for this grand ...
Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce
Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. The Challenge The customer’s WordPress donation process ran on: A Stripe plugin for payments Zapier for pushing donation data into…
Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce
🏡 Skip Tracing in Real Estate What is Skip Tracing? Skip tracing is the process of finding people—often property owners, tenants, or leads—whose contact details are missing, outdated, or difficult to track down. In the real estate world, it’s a game-changer for agents and investors who want to uncover off-market opportunities, connect with absentee landlords,…
Top Five Free Salesforce AppExchange Apps Every Org Must Have
Introduction Salesforce AppExchange is home to thousands of apps designed to extend the power of your CRM. With so many options, choosing the right ones can be overwhelming. To save you time, we’ve curated five must-have Salesforce AppExchange apps that drive productivity, data insights, and user adoption. 1. Smart Lists AppExchange Link 🔗 Key Features…
Business Hours Calculation with Apex: A Guide by Tenetizer Technologies
Business Hours Calculation with Apex Introduction In Salesforce, managing your organization’s business hours is crucial for smooth operations. While Salesforce ...
Set up Survey in Salesforce effectively
Introduction It is a trivial requirement to gather the feedback after ticket resolution. In this scenario, goal is to setup ...
How to access Country & State Picklist Values in apex
Description This article gives you sample code to access the state and country pick-list values if it is enabled in ...
What Dreamforce 2023 Held for Service Teams
What Dreamforce 2023 Held for Service Teams Service and field service pros, you were in for a real action. It ...