How to access Country & State Picklist Values in apex
Description This article gives you sample code to access the state and country pick-list values if it is enabled in …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
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Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds
The Pain Point — Manual Entry of Visiting Cards Why Events Create a Lead Management Nightmare In today’s fast-paced business world, connections are everything. Our client regularly participates in industry events, conferences, and networking meetups — meeting hundreds of prospects in a matter of days. Naturally, they collect just as many business cards. But here’s…
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How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce
📍 Client Overview Our client is a rapidly growing US based real estate investment company specializing in lead generation, property acquisitions, and dispositions. They have thousands of Agents and Brokers, Realtors in their CRM – Their teams manage complex workflows involving agents, buyers, and sellers across multiple locations. They have following processes in built in…
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CTI Five9 and Salesforce Integration Guide
Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…
What Dreamforce 2023 Held for Service Teams
What Dreamforce 2023 Held for Service Teams Service and field service pros, you were in for a real action. It …
Exploring the Significance of ‘Salesforce Path and Guidance for Success’
Navigating Salesforce Path and Guidance for Success When venturing into a new system, a guiding hand can make all the …
Unleashing AI and Data Proficiency with Salesforce Certifications
Salesforce Certifications: Empowering AI and Data Proficiency In a concerted effort to bolster its focus on Artificial Intelligence and Data …
Delve into Service Cloud and Implement Core Functions: Focus on Streamlining Case Management
At Tenetizer Technologies, we understand that your brand’s reputation isn’t just built on products alone. It’s equally shaped by the …