Set up Survey in Salesforce effectively
Introduction It is a trivial requirement to gather the feedback after ticket resolution. In this scenario, goal is to setup ...
Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
Top Five Free Salesforce AppExchange Apps Every Org Must Have
Introduction Salesforce AppExchange is home to thousands of apps designed to extend the power of your CRM. With so many options, choosing the right ones can be overwhelming. To save you time, we’ve curated five must-have Salesforce AppExchange apps that drive productivity, data insights, and user adoption. 1. Smart Lists AppExchange Link 🔗 Key Features…
Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds
The Pain Point — Manual Entry of Visiting Cards Why Events Create a Lead Management Nightmare In today’s fast-paced business world, connections are everything. Our client regularly participates in industry events, conferences, and networking meetups — meeting hundreds of prospects in a matter of days. Naturally, they collect just as many business cards. But here’s…
How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce
📍 Client Overview Our client is a rapidly growing US based real estate investment company specializing in lead generation, property acquisitions, and dispositions. They have thousands of Agents and Brokers, Realtors in their CRM – Their teams manage complex workflows involving agents, buyers, and sellers across multiple locations. They have following processes in built in…
How to access Country & State Picklist Values in apex
Description This article gives you sample code to access the state and country pick-list values if it is enabled in ...
What Dreamforce 2023 Held for Service Teams
What Dreamforce 2023 Held for Service Teams Service and field service pros, you were in for a real action. It ...
Exploring the Significance of ‘Salesforce Path and Guidance for Success’
Navigating Salesforce Path and Guidance for Success When venturing into a new system, a guiding hand can make all the ...
Unleashing AI and Data Proficiency with Salesforce Certifications
Salesforce Certifications: Empowering AI and Data Proficiency In a concerted effort to bolster its focus on Artificial Intelligence and Data ...