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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Can we add a chatter free user as the account or Opportunity owner?

    Can we add a chatter free user as the account or Opportunity owner?

    Requirement Sometimes we have several Chatter Free User Licences are available and we think to use for a placeholder or like a queue for the object where Queue ownership is supported. In our scenario, we wanted to have Opportunity to be assigned by default a queue but Opportunity is to supported to Queue, so we…


  • How to choose best CRM for your business

    How to choose best CRM for your business

    Understand your need first If you’re looking for dedicated customer relationship management (CRM) support Marketing Operation, Sales Operation, Service and Support and Customer Success platform, here are some great options depending on your business size and needs. Salesforce MS Dynamics Hubspot ZOHO GoHighLevel Zendesk These CRMs provide customizable workflows, automation, and integrations to help businesses…


  • bypass Multi factor authentication for Salesforce User login

    bypass Multi factor authentication for Salesforce User login

    Requirement Bypassing Multi-Factor Authentication (MFA) for Salesforce user login is not a recommended or standard practice because it compromises the security of your Salesforce environment. However, there may be specific scenarios –  Such as integration users or Certain types of automation, where MFA is not supported. Sometimes Admin does not need this and they want…


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Mastering Apex Debugging in Visual Studio Code: A Comprehensive Guide

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AI in Action: Salesforce’s Impact on Global Business and Salesforce Implementation in 2024

Introduction A Paradigm Shift in Business DynamicsIn a recent IDC study, the spotlight is on Salesforce and its partner ecosystem, …

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The Role of Salesforce Headless Commerce in Personalized E-commerce

Are you tired of offering generic shopping experiences to your customers? Do you aspire to create a more personalized online …

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Best Practices for Salesforce Email Studio in Email Marketing Campaign

Introduction Salesforce Email Studio stands as a robust email marketing platform within the Salesforce Marketing Cloud suite. Designed to create, …

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Next-Level CRM Experience: AI Integration by Microsoft and Salesforce in 2024

In a groundbreaking move, two major players in the CRM industry have announced partnerships with OpenAI to incorporate advanced AI …