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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration


  • How can Partner User access all Tasks in Partner Community in Salesforce

    REQUIREMENT We need to setup partner community so that multiple users belongs to same account can see each other’s Tasks. In other way, if partner user has access to parent related record then he must be able to access the related Tasks whether he is owner of Task or not. By default, user who owns the Task only can…


  • Managing Salesforce Email QuickAction on Case Feed with Apex

    Managing Salesforce Email QuickAction on Case Feed with Apex

    In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you…


  • Service Cloud User License Features in Salesforce

    Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…


Sales Cloud

How can Partner User access all Tasks in Partner Community in Salesforce

REQUIREMENT We need to setup partner community so that multiple users belongs to same account can see each other’s Tasks. …

Apex

Managing Salesforce Email QuickAction on Case Feed with Apex

In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use …

Salesforce

Service Cloud User License Features in Salesforce

Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this …

Sales Cloud

Pending Approval Reminder Notification in Salesforce

Pending Approval Reminder Notification in Salesforce

Salesforce

How B2B E-Commerce Is Transforming the Game: Salesforce B2B Commerce Algorithm and Trends

Find out how, with Salesforce B2B Commerce and Tenetizer Technologies’ consulting services, digital transformation is taking a leap forward and …