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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    🏡 Skip Tracing in Real Estate What is Skip Tracing? Skip tracing is the process of finding people—often property owners, tenants, or leads—whose contact details are missing, outdated, or difficult to track down. In the real estate world, it’s a game-changer for agents and investors who want to uncover off-market opportunities, connect with absentee landlords,…


  • Top Five Free Salesforce AppExchange Apps Every Org Must Have

    Top Five Free Salesforce AppExchange Apps Every Org Must Have

    Introduction Salesforce AppExchange is home to thousands of apps designed to extend the power of your CRM. With so many options, choosing the right ones can be overwhelming. To save you time, we’ve curated five must-have Salesforce AppExchange apps that drive productivity, data insights, and user adoption. 1. Smart Lists AppExchange Link 🔗 Key Features…


  • Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds

    Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds

    The Pain Point — Manual Entry of Visiting Cards Why Events Create a Lead Management Nightmare In today’s fast-paced business world, connections are everything. Our client regularly participates in industry events, conferences, and networking meetups — meeting hundreds of prospects in a matter of days. Naturally, they collect just as many business cards. But here’s…


CRM

Why does an SMB require Salesforce as a CRM?

INTRODUCTION As a Salesforce Architect and developer, I’ll admit that I have a soft spot for the platform. But when ...

Web Development

The Power of Microservices Architecture: A
Paradigm Shift from Monolithic Systems

Introduction In the world of software development, architecture plays a vital role in shaping the performance, scalability, andmaintainability of an ...

Salesforce

Latest Field Service Lightning Features for Salesforce Service Cloud

Introduction New Features Conclusion

Salesforce

Importance of penetration testing in full-stack development

By simulating real-world attacks, penetration testers aim to uncover potential weaknesses and provide recommendations to enhance the security posture of ...

Salesforce

Professional or Enterprise – which Salesforce edition is right for my business?

INTRODUCTION Choosing the right Salesforce edition for your organization is of utmost importance because it can significantly influence your CRM ...