Salesforce Update: More Custom Objects for Greater Customization
Recently, Salesforce has released a feature called an extend limit that enables a user to add more custom objects to …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
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CTI Five9 and Salesforce Integration Guide
Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…
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Salesforce Winter ’25 Release – Top Features
Dynamic Highlights Panel – Winter 25 release – The Dynamic Highlights Panel, introduced in Salesforce’s Winter ’25 release, allows administrators to display up to 12 key fields at the top of record pages, enhancing user experience by providing quick access to essential information. Unlike the traditional Highlights Panel, this feature offers dynamic visibility rules, enabling fields…
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A Comprehensive Guide to Integrating WordPress with Salesforce: Best Practices and Methods
Requirement One of the our customer has their website built in WordPress and they are using WP form to capture the Lead/Contact-us requests. WP form is good but not very friendly in syncing with CRM which is running in Salesforce. We tried several options below that may give you idea if you are trying the…
2024 Salesforce Opportunity Stages Guide: Maximize Sales
It is therefore imperative to gain a grasp of the various Salesforce Opportunity stages in the course of selling through …
SAP & Salesforce Integration: Improve Data Quality & Revenue
Your company’s operations can be completely transformed by integrating SAP with Salesforce. The benefits include improved data quality, better productivity, …
Boost CRM Efficiency: Salesforce & ChatGPT Integration
Are you ready to transform your Salesforce experience? Discover the power of Salesforce CRM with ChatGPT Integration, brought to you …
2024 Salesforce Secrets: Top 4 Business Growth Strategies Revealed
In today’s fast-paced business environment, it is critical to get the most out of your Salesforce tools and develop the …