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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
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How can Partner User access all Tasks in Partner Community in Salesforce
REQUIREMENT To set up a Partner Community where multiple users from the same account can view each other’s Tasks, we need to ensure that if a partner user has access to a parent record (e.g., an Account or Opportunity), they also have access to related Tasks, regardless of Task ownership. By default, in Salesforce, a…
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Managing Salesforce Email QuickAction on Case Feed with Apex
How to Manage Salesforce Email QuickAction on Case Feed Using Apex: A Step-by-Step Guide
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Service Cloud User License Features in Salesforce
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
Calculate Opportunity Win Conversion Rate and Loss Conversion Rate in a Report
Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
Create Remote Site Setting using Tooling API & Apex
INTRODUCTION Code Example Please reach out to us if you need any help to achieve this: Get in touch.