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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Can we add a chatter free user as the account or Opportunity owner?

    Can we add a chatter free user as the account or Opportunity owner?

    Requirement Sometimes we have several Chatter Free User Licences are available and we think to use for a placeholder or like a queue for the object where Queue ownership is supported. In our scenario, we wanted to have Opportunity to be assigned by default a queue but Opportunity is to supported to Queue, so we…


  • How to choose best CRM for your business

    How to choose best CRM for your business

    Understand your need first If you’re looking for dedicated customer relationship management (CRM) support Marketing Operation, Sales Operation, Service and Support and Customer Success platform, here are some great options depending on your business size and needs. Salesforce MS Dynamics Hubspot ZOHO GoHighLevel Zendesk These CRMs provide customizable workflows, automation, and integrations to help businesses…


  • bypass Multi factor authentication for Salesforce User login

    bypass Multi factor authentication for Salesforce User login

    Requirement Bypassing Multi-Factor Authentication (MFA) for Salesforce user login is not a recommended or standard practice because it compromises the security of your Salesforce environment. However, there may be specific scenarios –  Such as integration users or Certain types of automation, where MFA is not supported. Sometimes Admin does not need this and they want…


LWC

Customized Lead Import Tool for Sales Reps in Salesforce

How quickly you import Leads into Salesforce Org? It’s most crucial part to generate the Leads or buy the Leads …

Salesforce

External image not displaying in Salesforce

Description If an external image is not displaying in a Salesforce or Community (Experience Cloud), this is likely due to …

Salesforce

Organize the records in Salesforce by using Personal Labels

Introduction Salesforce has introduced “Personal Labels” feature in Summer’24. Your users can create their own personal labels and tag records …

Sales Cloud

How can Partner User access all Tasks in Partner Community in Salesforce

REQUIREMENT To set up a Partner Community where multiple users from the same account can view each other’s Tasks, we …

Apex

Managing Salesforce Email QuickAction on Case Feed with Apex

How to Manage Salesforce Email QuickAction on Case Feed Using Apex: A Step-by-Step Guide