loader
  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • CTI Five9 and Salesforce Integration Guide

    CTI Five9 and Salesforce Integration Guide

    Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…


  • Salesforce Winter ’25 Release – Top Features

    Dynamic Highlights Panel – Winter 25 release –  The Dynamic Highlights Panel, introduced in Salesforce’s Winter ’25 release, allows administrators to display up to 12 key fields at the top of record pages, enhancing user experience by providing quick access to essential information. Unlike the traditional Highlights Panel, this feature offers dynamic visibility rules, enabling fields…


  • A Comprehensive Guide to Integrating WordPress with Salesforce: Best Practices and Methods

    A Comprehensive Guide to Integrating WordPress with Salesforce: Best Practices and Methods

    Requirement One of the our customer has their website built in WordPress and they are using WP form to capture the Lead/Contact-us requests. WP form is good but not very friendly in syncing with CRM which is running in Salesforce.  We tried several options below that may give you idea if you are trying the…


Reporting

Improve Your Data Insights with our comprehensive Salesforce reporting guide

Different Types of Reports Used in SalesForce and How to Make it Work for Them ​ Report & Dashboard Here …

Salesforce

Boost Your Skills with Trailhead Salesforce Training in 2024

The following tutorial will explain what Salesforce developer Trailhead is and why it is considered to be the go-to platform …

Salesforce

Why Every Business Needs the Salesforce Mobile App Today?

The Salesforce Mobile App is a powerful tool designed to help businesses realize their full potential. With features like low-code …

CRM

4 Salesforce Solutions Every Business Needs in 2024 | Tenetizer

In today’s fast-paced business environment, it is critical to get the most out of your Salesforce tools and develop the …

Innovation

Top Tips To Boost Software Performance and Functionality Instantly

The performance excellence of software is of great utmost importance to the firms in the era of swift and digital …