Delve into Service Cloud and Implement Core Functions: Focus on Streamlining Case Management
At Tenetizer Technologies, we understand that your brand’s reputation isn’t just built on products alone. It’s equally shaped by the …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
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Managing Salesforce Email QuickAction on Case Feed with Apex
In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you…
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Service Cloud User License Features in Salesforce
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
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Pending Approval Reminder Notification in Salesforce
Pending Approval Reminder Notification in Salesforce
Empower Your Partners and Customers to Seamlessly Access Your Salesforce via Experience Cloud
Extending Salesforce Access to Partners and Customers via Experience Cloud At Tenetizer Technologies, we understand that there are instances when …
Uncover Potential Issues in Your Salesforce Organization Using the Optimizer Report
Maximizing Salesforce Efficiency: Unleashing the Power of the Optimizer Report At Tenetizer Technologies, we recognize Salesforce as a dynamic CRM …
Cracking the Code of Einstein GPT: Unveiling the Unseen Potential of AI
Einstein GPT, a groundbreaking AI innovation by Salesforce, has caught our attention at Tenetizer Technologies. This year, it has revolutionized …
Optimizing Salesforce License Expenses – Exploring Cost-Effective Strategies
Numerous instances of Salesforce projects encountering setbacks have been attributed to misallocated licenses and a dearth of comprehension, resulting in …