How B2B E-Commerce Is Transforming the Game: Salesforce B2B Commerce Algorithm and Trends
Find out how, with Salesforce B2B Commerce and Tenetizer Technologies’ consulting services, digital transformation is taking a leap forward and …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
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CTI Five9 and Salesforce Integration Guide
Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…
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Salesforce Winter ’25 Release – Top Features
Dynamic Highlights Panel – Winter 25 release – The Dynamic Highlights Panel, introduced in Salesforce’s Winter ’25 release, allows administrators to display up to 12 key fields at the top of record pages, enhancing user experience by providing quick access to essential information. Unlike the traditional Highlights Panel, this feature offers dynamic visibility rules, enabling fields…
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A Comprehensive Guide to Integrating WordPress with Salesforce: Best Practices and Methods
Requirement One of the our customer has their website built in WordPress and they are using WP form to capture the Lead/Contact-us requests. WP form is good but not very friendly in syncing with CRM which is running in Salesforce. We tried several options below that may give you idea if you are trying the…
Salesforce RLM: Empowering your Revenue Operations
Salesforce RLM which stands for Revenue Lifecycle Management is a specialized module that caters to the need of sales force …
Discover How to Integrate WhatsApp with Salesforce for Enhance Customer Interaction
Boost customer interactions by integrating WhatsApp with Salesforce CRM. Discover how to integrate WhatsApp Business API with Salesforce seamlessly and …
The features of Salesforce: Mass Quick Actions on Related Lists
Introduction Managing Contacts is an application feature that reduces multiple contacts with the same individual and is highly favored in …
Transform Ideas into Success with Salesforce AppExchange & Consulting
The root of the matter is that in contemporary conditions in the social environment, the adaptability and innovative activity become …