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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    🚀 The Business Challenge Recently, a client approached us with an interesting challenge. They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office — but without: Sharing internal user credentials Exposing unnecessary tabs or navigation Compromising security Allowing broader org access ✅ Security Constraints and Limitations At first…


  • Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…


LWC

Customized Lead Import Tool for Sales Reps in Salesforce

How quickly you import Leads into Salesforce Org? It’s most crucial part to generate the Leads or buy the Leads ...

Salesforce

External image not displaying in Salesforce

Description If an external image is not displaying in a Salesforce or Community (Experience Cloud), this is likely due to ...

Salesforce

Organize the records in Salesforce by using Personal Labels

Introduction Salesforce has introduced “Personal Labels” feature in Summer’24. Your users can create their own personal labels and tag records ...

Sales Cloud

How can Partner User access all Tasks in Partner Community in Salesforce

REQUIREMENT To set up a Partner Community where multiple users from the same account can view each other’s Tasks, we ...

Apex

Managing Salesforce Email QuickAction on Case Feed with Apex

How to Manage Salesforce Email QuickAction on Case Feed Using Apex: A Step-by-Step Guide