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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    🚀 The Business Challenge Recently, a client approached us with an interesting challenge. They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office — but without: Sharing internal user credentials Exposing unnecessary tabs or navigation Compromising security Allowing broader org access ✅ Security Constraints and Limitations At first…


  • Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…


CRM

Best Practices of Data Migration to Salesforce

Introduction Businesses feel the need to set up Salesforce Data Migration in the following situations: Replacing old and outdated CRM ...

Integration

Salesforce Einstein Bot And WhatsApp Integration

Einstein Bots is now available in 180 countries on the world’s largest messaging app, WhatsApp. Einstein Bots Salesforce can interface with ...

CRM

Top 5 reasons to Chose Salesforce over Competitors

With many CRMs on the market, how do you know which one is the right one for your business? Here ...

Case Study

Stripe Integration With Salesforce Using REST API

Overview of Stripe and Salesforce Stripe is a leading online payment platform that empowers businesses to securely handle financial transactions ...

Case Study

Top 4 Ways to Boost Productivity in Salesforce Service Cloud

1. Enable Case Deflection via Self Service Portal | Email2Case Channel » Drop in the number of Cases, decreases the ...