Types of reports to track sales productivity
The C-suite executives and sales leaders must swiftly make decisions and exhibit agile thinking. However, this becomes challenging when faced …
In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you…
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
Pending Approval Reminder Notification in Salesforce
The C-suite executives and sales leaders must swiftly make decisions and exhibit agile thinking. However, this becomes challenging when faced …
What’s Quick Action? In Salesforce, a Quick Action is a powerful feature that allows users to perform specific tasks or …
Description This article outlines how to troubleshoot when some or all of your Users don’t receive emails sent from the …
In today’s business landscape, companies utilize a multitude of applications for various functions such as Sales, HR, Finance, Operations, and …
INTRODUCTION As a Salesforce Architect and developer, I’ll admit that I have a soft spot for the platform. But when …