Ticket Sync Package: Key to Salesforce and Zendesk Integration
Introduction The integration between Zendesk and Salesforce not only smooths customer support operations but also enhances sales processes. This synchronization …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
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How can Partner User access all Tasks in Partner Community in Salesforce
REQUIREMENT To set up a Partner Community where multiple users from the same account can view each other’s Tasks, we need to ensure that if a partner user has access to a parent record (e.g., an Account or Opportunity), they also have access to related Tasks, regardless of Task ownership. By default, in Salesforce, a…
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Managing Salesforce Email QuickAction on Case Feed with Apex
How to Manage Salesforce Email QuickAction on Case Feed Using Apex: A Step-by-Step Guide
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Service Cloud User License Features in Salesforce
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
Maximizing Organizational Efficiency with CRM Applications
Maximizing Organizational Efficiency with CRM Applications In today’s dynamic business environment, technology stands as the cornerstone of success, enabling companies …
Salesforce VS Zoho: A Thorough Comparison For Optimal CRM Selection
Introduction Selecting the right Customer Relationship Management (CRM) system is a crucial decision for businesses, regardless of their size. CRM …
Harnessing the Power of Salesforce DX and Git
Unlocking Seamless Collaboration: Salesforce DX Meets Git In the fast-paced world of software development, where many people are working on …
Top 8 Salesforce development companies in the UK
Salesforce is doing really well in the CRM software market, especially in the UK. Their market share in 2020 was …