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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…


  • Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    🏡 Skip Tracing in Real Estate What is Skip Tracing? Skip tracing is the process of finding people—often property owners, tenants, or leads—whose contact details are missing, outdated, or difficult to track down. In the real estate world, it’s a game-changer for agents and investors who want to uncover off-market opportunities, connect with absentee landlords,…


Salesforce

Importance of penetration testing in full-stack development

By simulating real-world attacks, penetration testers aim to uncover potential weaknesses and provide recommendations to enhance the security posture of ...

Salesforce

Professional or Enterprise – which Salesforce edition is right for my business?

INTRODUCTION Choosing the right Salesforce edition for your organization is of utmost importance because it can significantly influence your CRM ...

Case Study

CRM for Real Estate: Shaping the Future of Property Management

In today’s highly competitive real estate market, staying ahead of the curve is crucial for success. With the rapid advancements ...

Salesforce

Understand the Custom Setting and Custom Metadata Type in Salesforce

Salesforce

Enabling Article Voting for Guest/Unauthenticated Users in Salesforce

Requirement How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users ...