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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How Salesforce CRM Can Benefit Real Estate Businesses?

    How Salesforce CRM Can Benefit Real Estate Businesses?

    Salesforce CRM offers powerful tools that can significantly benefit real estate businesses by streamlining operations, improving customer relationships, and driving sales. Here’s how Salesforce CRM can support real estate organizations: Why Salesforce? Marketing Automation With Salesforce Marketing Cloud, real estate businesses can automate email campaigns, generate targeted advertisements, and create marketing workflows based on user…


  • Optimize Salesforce Costs by Using Partner Community Licenses

    Optimize Salesforce Costs by Using Partner Community Licenses

    Goal Salesforce is a powerful and most used CRM platform, but licensing costs can quickly add up, especially when multiple users need access to different parts of the system. One strategy to optimize costs is by transitioning certain users to Partner Community licenses. This blog explores the benefits, considerations, and best practices of using Partner…


  • Auto-Response Rules VS Workflow Email Alerts in Salesforce Service Cloud

    Auto-Response Rules VS Workflow Email Alerts in Salesforce Service Cloud

    deciding between Case Auto-Response Rules and Custom Email Alerts for customer support case acknowledgment emails, both approaches have their strengths. The choice depends on your specific requirements and flexibility needs.


Salesforce

Importance of penetration testing in full-stack development

By simulating real-world attacks, penetration testers aim to uncover potential weaknesses and provide recommendations to enhance the security posture of …

Salesforce

Professional or Enterprise – which Salesforce edition is right for my business?

INTRODUCTION Choosing the right Salesforce edition for your organization is of utmost importance because it can significantly influence your CRM …

Case Study

CRM for Real Estate: Shaping the Future of Property Management

In today’s highly competitive real estate market, staying ahead of the curve is crucial for success. With the rapid advancements …

Salesforce

Understand the Custom Setting and Custom Metadata Type in Salesforce

Salesforce

Enabling Article Voting for Guest/Unauthenticated Users in Salesforce

INTRODUCTION How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users …