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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    🚀 The Business Challenge Recently, a client approached us with an interesting challenge. They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office — but without: Sharing internal user credentials Exposing unnecessary tabs or navigation Compromising security Allowing broader org access ✅ Security Constraints and Limitations At first…


  • Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…


AI

Crypto-Secure CRM: The Salesforce and Blockchain Integration Advantage

Salesforce’s integration with blockchain technology represents a compelling synergy of adaptation and innovation. The initial motivation behind Salesforce’s exploration of ...

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Pardot vs Marketing Cloud: Navigating the Marketing Automation Landscape

Introduction In the ever-evolving realm of marketing automation, two prominent players within the Salesforce ecosystem have stood out since 2013: ...

CRM

Salesforce’s Global Impact: Serving CRM Excellence to 150,000 Businesses

Salesforce, a titan in the customer relationship management (CRM) software arena, has established itself as a transformative force for businesses ...

Salesforce

Strategic Salesforce Customization: A Guide to Elevating CRM Effectiveness

Introduction Salesforce serves as a gateway to a multitude of opportunities, providing a cloud-based CRM platform that can be customized ...

Salesforce

Stepping Boldly into 2024: Elevate Customer Service with Cutting-Edge Trends

As we stride into 2024, the unwavering need to enhance service strategies for continual customer satisfaction remains paramount. Salesforce’s recent ...