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Next-Level CRM Experience: AI Integration by Microsoft and Salesforce in 2024

In a groundbreaking move, two major players in the CRM industry have announced partnerships with OpenAI to incorporate advanced AI technology into their systems. Salesforce and Microsoft’s Dynamics 365 are set to leverage AI to elevate their CRM capabilities, promising more efficient management and analysis of customer data. The Beginnings of Microsoft and OpenAI Collaboration […]