Service Cloud User License Features in Salesforce
Description The Service Cloud User license in Salesforce provides additional functionality beyond the basic Case Management capabilities available with a ...
Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…
How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters
🚀 The Business Challenge Recently, a client approached us with an interesting challenge. They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office — but without: Sharing internal user credentials Exposing unnecessary tabs or navigation Compromising security Allowing broader org access ✅ Security Constraints and Limitations At first…
Salesforce CTI Tools for Real Estate: Cost & Feature Comparison
Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…
Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce
Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…
Pending Approval Reminder Notification in Salesforce
Pending Approval Reminder Notification in Salesforce
How B2B E-Commerce Is Transforming the Game: Salesforce B2B Commerce Algorithm and Trends
Find out how, with Salesforce B2B Commerce and Tenetizer Technologies’ consulting services, digital transformation is taking a leap forward and ...
Salesforce RLM: Empowering your Revenue Operations
Salesforce RLM which stands for Revenue Lifecycle Management is a specialized module that caters to the need of sales force ...
Discover How to Integrate WhatsApp with Salesforce for Enhance Customer Interaction
Boost customer interactions by integrating WhatsApp with Salesforce CRM. Discover how to integrate WhatsApp Business API with Salesforce seamlessly and ...