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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds

    Transforming Event Networking: From Business Cards to Salesforce Leads in Seconds

    The Pain Point — Manual Entry of Visiting Cards Why Events Create a Lead Management Nightmare In today’s fast-paced business world, connections are everything. Our client regularly participates in industry events, conferences, and networking meetups — meeting hundreds of prospects in a matter of days. Naturally, they collect just as many business cards. But here’s…


  • How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce

    How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce

    📍 Client Overview Our client is a rapidly growing US based real estate investment company specializing in lead generation, property acquisitions, and dispositions. They have thousands of Agents and Brokers, Realtors in their CRM – Their teams manage complex workflows involving agents, buyers, and sellers across multiple locations. They have following processes in built in…


  • CTI Five9 and Salesforce Integration Guide

    CTI Five9 and Salesforce Integration Guide

    Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…


LWC

Customized Lead Import Tool for Sales Reps in Salesforce

How quickly you import Leads into Salesforce Org? It’s most crucial part to generate the Leads or buy the Leads …

Salesforce

External image not displaying in Salesforce

Description If an external image is not displaying in a Salesforce or Community (Experience Cloud), this is likely due to …

Salesforce

Organize the records in Salesforce by using Personal Labels

Introduction Salesforce has introduced “Personal Labels” feature in Summer’24. Your users can create their own personal labels and tag records …

Sales Cloud

How can Partner User access all Tasks in Partner Community in Salesforce

REQUIREMENT To set up a Partner Community where multiple users from the same account can view each other’s Tasks, we …

Apex

Managing Salesforce Email QuickAction on Case Feed with Apex

How to Manage Salesforce Email QuickAction on Case Feed Using Apex: A Step-by-Step Guide