Professional or Enterprise – which Salesforce edition is right for my business?

INTRODUCTION Choosing the right Salesforce edition for your organization is of utmost importance because it can significantly influence your CRM capabilities. This comprehensive guide provides all the necessary information to assist you in making an informed decision. ABOUT BOTH EDITIONS Professional Edition The Professional Edition in Salesforce refers to one of the editions available for […]

CRM for Real Estate: Shaping the Future of Property Management

In today’s highly competitive real estate market, staying ahead of the curve is crucial for success. With the rapid advancements in technology, the industry has witnessed a significant transformation. One of the key tools that can boost real estate businesses to new heights is Customer Relationship Management (CRM) technology. CRM for real estate has revolutionized […]

Enabling Article Voting for Guest/Unauthenticated Users in Salesforce

INTRODUCTION How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users vote their own article without logging in. SOLUTION To allow guest users to like or dislike articles in Salesforce, you can follow these steps: Create a custom object to track article votes. This object should […]

Strategies to Safeguard Your Salesforce CRM and Digital Strategy

Selecting a CRM can be a transformative experience with far-reaching consequences, and this statement is not to be taken lightly. The extent to which a software aligns with your customer management approach, its capacity to scale and adapt to your customer service practices, ultimately determines the outcomes, measured by conversion rates, customer lifetime value, retention […]