INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences.Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support interactions. […]
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Introduction Salesforce Salesforce is a versatile CRM platform that offers a wide range of features, customization options, and integration capabilities to help businesses manage customer relationships effectively. Salesforce migrations are critical when organizations need to move data and configurations between instances, and they require careful planning and execution to ensure a smooth transition. One of […]
1. Enable Case Deflection via Self Service Portal | Email2Case Channel » Drop in the number of Cases, decreases the support cost significantly. » In web2case, use standard deflection component: https://help.salesforce.com/s/articleView?id=sf.rss_case_deflection.htm&type=5 » Use auto-response rule to resolve frequently asked questions by embedding the solution/knowledge link in emails. » Use auto-response rule to resolve frequently asked […]
Overview of Stripe and Salesforce Stripe is a leading online payment platform that empowers businesses to securely handle financial transactions over the internet. It offers a robust suite of tools for processing payments, managing subscriptions, and handling various aspects of e-commerce operations. Salesforce on the other hand, is a comprehensive customer relationship management (CRM) platform […]
With many CRMs on the market, how do you know which one is the right one for your business? Here are 5 reasons why our customers chose Salesforce: Seamless integration of Sales, Marketing and Services Gives top class marketing, sales and services app in a single platform Easy and scalable Automation A very easy and […]
Einstein Bots is now available in 180 countries on the world’s largest messaging app, WhatsApp. Einstein Bots Salesforce can interface with WhatsApp to deliver messages to your customers, just like they do with SMS. Bots can also use automation to bring complex cases directly to agents, all on WhatsApp. The native nature brings tons of benefits: […]
Introduction Businesses feel the need to set up Salesforce Data Migration in the following situations: Replacing old and outdated CRM with Salesforce. Moving from different systems for different to a single unified CRM like Salesforce. Requirement to include advanced features and specifications. Demand to use the auxiliary application, database, or storage system along with the […]
1). LWC: Use the Improved Conditional Directives The lwc:if, lwc:elseif, and lwc: else conditional directives supersede the legacy of if: true and if: false directives. With the lwc:if, lwc:elseif, and lwc: else conditional directives, the property getters are accessed only one time per instance of the directive. <!-- conditionalExample.html --> <template> <template lwc:if={variable1}> Value […]
Are you looking to grow your business to a new level? Do you want to gain knowledge from the top professionals in your field? Then mark May 4, 2023 as the date for the World Tour NYC event in New York City. This event is absolutely free, so you won’t want to miss it! Discover […]
