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Understanding the Salesforce Professional Edition: Overcoming Its Limitations | Tenetizer Technologies

Introduction: Salesforce Professional Edition is a feature-rich solution designed with small businesses in mind. It has some limitations, but overall, it delivers a lot of the same functionality as the complete Salesforce suite. In this article, we will provide an insightful overview of Salesforce Professional Edition, highlighting its strengths, Salesforce Professional Edition limitations, and whether […]

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Maximizing Sales Potential: Integrating LinkedIn with Salesforce for Seamless Customer Relationship Management

Introduction: In today’s business world, utilizing the power of LinkedIn can significantly increase your outreach efforts. However, to truly unlock its potential, integrating LinkedIn with Salesforce, a robust CRM platform, is essential. This integration empowers businesses to efficiently target prospects, gather valuable insights, and automate sales activities. Let’s cover the details of LinkedIn Salesforce integration […]

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Chatter Feed or Case Comment? which one should be used?

Description Case Comments and Chatter Feed in Salesforce serve different purposes when it comes to communication and collaboration within a case or record. Here’s a brief comparison of the two: Feature Chatter Feed Case Comment Rich Text + Inline Images Supported Not Supported File while adding comment Supported Not Supported Email Notification Out of the […]

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Discover MOAR in Winter ’23: A Developer’s Guide

Elevate Your Salesforce Experience with Winter ’23 Release – Highlights for Developers As our Trailblazer community gathered for this grand reunion last month, we at Tenetizer Technologies were excited to share the latest and greatest in the Winter ’23 release. Days may be a tad shorter, but the excitement was boundless. And yes, Pumpkin Spice […]

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Business Hours Calculation with Apex: A Guide by Tenetizer Technologies

Business Hours Calculation with Apex Introduction In Salesforce, managing your organization’s business hours is crucial for smooth operations. While Salesforce provides a BusinessHours class in Apex, it offers only a basic set of methods. For more intricate business hours calculations, customizing the logic may be necessary. In this blog, we’ll explore how to create a […]

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Set up Survey in Salesforce effectively

Introduction It is a trivial requirement to gather the feedback after ticket resolution. In this scenario, goal is to setup Salesforce Survey that will go out to customer when support ticket is closed.  Prerequisites Before embarking on this integration journey, ensure that both Surveys and Communities are enabled for your organization. 1. Activate Survey To […]

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Email Alerts are not being sent from Salesforce

Description This article outlines how to troubleshoot when some or all of your Users don’t receive emails sent from the Salesforce application. Users may report that Flow, workflow rules or approval processes emails are not being received from a sandbox or production. Debugging Steps If an email alert is not being sent in Salesforce, there […]

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Most Common Salesforce Integration Challenges

In today’s business landscape, companies utilize a multitude of applications for various functions such as Sales, HR, Finance, Operations, and Service to improve operational efficiency. While these applications address specific business challenges, the lack of communication between them creates a siloed architecture, resulting in fragmented customer information. Salesforce plays a pivotal role in resolving this […]

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