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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. The Challenge The customer’s WordPress donation process ran on: A Stripe plugin for payments Zapier for pushing donation data into…


  • Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    Skip Tracing in Real Estate: Why It Matters & The Best APIs to Connect with Salesforce

    🏡 Skip Tracing in Real Estate What is Skip Tracing? Skip tracing is the process of finding people—often property owners, tenants, or leads—whose contact details are missing, outdated, or difficult to track down. In the real estate world, it’s a game-changer for agents and investors who want to uncover off-market opportunities, connect with absentee landlords,…


  • Top Five Free Salesforce AppExchange Apps Every Org Must Have

    Top Five Free Salesforce AppExchange Apps Every Org Must Have

    Introduction Salesforce AppExchange is home to thousands of apps designed to extend the power of your CRM. With so many options, choosing the right ones can be overwhelming. To save you time, we’ve curated five must-have Salesforce AppExchange apps that drive productivity, data insights, and user adoption. 1. Smart Lists AppExchange Link 🔗 Key Features…


Integration

Most Common Salesforce Integration Challenges

In today’s business landscape, companies utilize a multitude of applications for various functions such as Sales, HR, Finance, Operations, and ...

CRM

Why does an SMB require Salesforce as a CRM?

INTRODUCTION As a Salesforce Architect and developer, I’ll admit that I have a soft spot for the platform. But when ...

Web Development

The Power of Microservices Architecture: A
Paradigm Shift from Monolithic Systems

Introduction In the world of software development, architecture plays a vital role in shaping the performance, scalability, andmaintainability of an ...

Salesforce

Latest Field Service Lightning Features for Salesforce Service Cloud

Introduction New Features Conclusion

Salesforce

Importance of penetration testing in full-stack development

By simulating real-world attacks, penetration testers aim to uncover potential weaknesses and provide recommendations to enhance the security posture of ...