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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    How to Securely Display an Executive Dashboard on Signage at Corporate Headquarters

    🚀 The Business Challenge Recently, a client approached us with an interesting challenge. They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office — but without: Sharing internal user credentials Exposing unnecessary tabs or navigation Compromising security Allowing broader org access ✅ Security Constraints and Limitations At first…


  • Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Salesforce CTI Tools for Real Estate: Cost & Feature Comparison

    Why Real Estate Companies Need CTI in Salesforce Real estate companies using Salesforce CRM rely heavily on outbound and inbound calls to verify property ownership, confirm listings, and follow up with sellers and buyers In this article, we compare the most commonly used Salesforce CTI tools for real estate companies based on cost, features, productivity,…


  • Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Case Study: Reinventing Donation Processing with WordPress, Stripe & Salesforce

    Background A well-established non-profit organization in UK relied on its WordPress website to drive community donations. While the organization had a loyal donor base, their previous automation setup created bottlenecks, inconsistencies, and unnecessary operational costs. So, this case study highlight how we achieved WordPress and Stripe Integration with Salesforce. The Challenge The customer’s WordPress donation…


Integration

Create quick action with LWC dynamically using apex & tooling aPI

What’s Quick Action? In Salesforce, a Quick Action is a powerful feature that allows users to perform specific tasks or ...

Salesforce

Email Alerts are not being sent from Salesforce

Description This article outlines how to troubleshoot when some or all of your Users don’t receive emails sent from the ...

Integration

Most Common Salesforce Integration Challenges

In today’s business landscape, companies utilize a multitude of applications for various functions such as Sales, HR, Finance, Operations, and ...

CRM

Why does an SMB require Salesforce as a CRM?

INTRODUCTION As a Salesforce Architect and developer, I’ll admit that I have a soft spot for the platform. But when ...

Web Development

The Power of Microservices Architecture: A
Paradigm Shift from Monolithic Systems

Introduction In the world of software development, architecture plays a vital role in shaping the performance, scalability, andmaintainability of an ...