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  • Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration

    INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving customer support…


  • How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce

    How We Solved Real Estate CRM Pains: A Seamless Migration from Podio to Salesforce

    📍 Client Overview Our client is a rapidly growing US based real estate investment company specializing in lead generation, property acquisitions, and dispositions. They have thousands of Agents and Brokers, Realtors in their CRM – Their teams manage complex workflows involving agents, buyers, and sellers across multiple locations. They have following processes in built in…


  • CTI Five9 and Salesforce Integration Guide

    CTI Five9 and Salesforce Integration Guide

    Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. Combine the power of Five9 seamlessly within the Salesforce Omni-Channel widget to empower your contact center with real-time intelligence and automation. Enable agents with Einstein…


  • Salesforce Winter ’25 Release – Top Features

    Dynamic Highlights Panel – Winter 25 release –  The Dynamic Highlights Panel, introduced in Salesforce’s Winter ’25 release, allows administrators to display up to 12 key fields at the top of record pages, enhancing user experience by providing quick access to essential information. Unlike the traditional Highlights Panel, this feature offers dynamic visibility rules, enabling fields…


Salesforce

How Salesforce CRM Can Benefit Real Estate Businesses?

Salesforce CRM offers powerful tools that can significantly benefit real estate businesses by streamlining operations, improving customer relationships, and driving …

Experience Cloud

Optimize Salesforce Costs by Using Partner Community Licenses

Goal Salesforce is a powerful and most used CRM platform, but licensing costs can quickly add up, especially when multiple …

Salesforce

Auto-Response Rules VS Workflow Email Alerts in Salesforce Service Cloud

deciding between Case Auto-Response Rules and Custom Email Alerts for customer support case acknowledgment emails, both approaches have their strengths. The choice depends on your specific requirements and flexibility needs.

Data Migration

FINMO to Salesforce Migration: Key Steps and Tips

About Systems Finmo Finmo is a digital platform that helps mortgage brokers manage and simplify the loan application process. This cloud-based …

LWC

Customized Lead Import Tool for Sales Reps in Salesforce

How quickly you import Leads into Salesforce Org? It’s most crucial part to generate the Leads or buy the Leads …