Maximizing ROI: The Crucial Role of Salesforce Optimization with Tenetizer
Introduction In the dynamic landscape of business evolution, Salesforce implementation serves as a cornerstone for effective customer relationship management. However, …
In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you…
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
Pending Approval Reminder Notification in Salesforce
Introduction In the dynamic landscape of business evolution, Salesforce implementation serves as a cornerstone for effective customer relationship management. However, …
Introduction At the beginning of 2023, a new buzzword flooded the internet – ChatGPT. This new AI-powered tool seems to …
Introduction Embarking on the journey of implementing a robust CRM system like Salesforce demands meticulous planning and collaboration across departments. …
Introduction In the era of digital transformation, effective customer relationship management (CRM) plays a pivotal role in boosting sales and …
Introduction Building effective dashboards in Salesforce is now a vital skill for revenue leaders. In the dynamic landscape of sales …