Managing Salesforce Email QuickAction on Case Feed with Apex
In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use …
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Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
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Managing Salesforce Email QuickAction on Case Feed with Apex
In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you…
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Service Cloud User License Features in Salesforce
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In…
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Pending Approval Reminder Notification in Salesforce
Pending Approval Reminder Notification in Salesforce
Service Cloud User License Features in Salesforce
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this …
Pending Approval Reminder Notification in Salesforce
Pending Approval Reminder Notification in Salesforce
How B2B E-Commerce Is Transforming the Game: Salesforce B2B Commerce Algorithm and Trends
Find out how, with Salesforce B2B Commerce and Tenetizer Technologies’ consulting services, digital transformation is taking a leap forward and …
Salesforce RLM: Empowering your Revenue Operations
Salesforce RLM which stands for Revenue Lifecycle Management is a specialized module that caters to the need of sales force …