In Salesforce, QuickActions allows users to perform specific actions efficiently, directly from the feed or record pages. One powerful use case is customizing the Email QuickAction on a Case feed. In this article, I’ll walk you through how to manage this QuickAction via an Apex class. Step-by-Step Guide 1. Create the Apex Class First, you […]
Description Service Cloud Feature License In this article let’s explore what is this license and what a User without this feature license is going to miss. Access to Service Console App – Omni-channel Access to Service Console App – Live Chat In order to enable Einstein Chatbot, need at least one Service Cloud User In […]
Pending Approval Reminder Notification in Salesforce
Find out how, with Salesforce B2B Commerce and Tenetizer Technologies’ consulting services, digital transformation is taking a leap forward and operations step up. The contemporary e-commerce environment is also growing increasingly complex – the B2B e-commerce share worldwide is now more than $12 trillion. It is attributed to the globalization especially in Asia, mobile optimization, […]
