Description This article gives you sample code to access the state and country pick-list values if it is enabled in your Salesforce org. Solution Makes sure the state and country picklist is enabled in the ORG. For Lightning UI : “Setup | Data | State and Country/Territory Picklists | Complete all the steps” For Classic: “Setup […]
Introduction It is a trivial requirement to gather the feedback after ticket resolution. In this scenario, goal is to setup Salesforce Survey that will go out to customer when support ticket is closed. Prerequisites Before embarking on this integration journey, ensure that both Surveys and Communities are enabled for your organization. 1. Activate Survey To […]
Business Hours Calculation with Apex Introduction In Salesforce, managing your organization’s business hours is crucial for smooth operations. While Salesforce provides a BusinessHours class in Apex, it offers only a basic set of methods. For more intricate business hours calculations, customizing the logic may be necessary. In this blog, we’ll explore how to create a […]
Elevate Your Salesforce Experience with Winter ’23 Release – Highlights for Developers As our Trailblazer community gathered for this grand reunion last month, we at Tenetizer Technologies were excited to share the latest and greatest in the Winter ’23 release. Days may be a tad shorter, but the excitement was boundless. And yes, Pumpkin Spice […]
Description Case Comments and Chatter Feed in Salesforce serve different purposes when it comes to communication and collaboration within a case or record. Here’s a brief comparison of the two: Feature Chatter Feed Case Comment Rich Text + Inline Images Supported Not Supported File while adding comment Supported Not Supported Email Notification Out of the […]
Introduction: In today’s business world, utilizing the power of LinkedIn can significantly increase your outreach efforts. However, to truly unlock its potential, integrating LinkedIn with Salesforce, a robust CRM platform, is essential. This integration empowers businesses to efficiently target prospects, gather valuable insights, and automate sales activities. Let’s cover the details of LinkedIn Salesforce integration […]
Introduction: Salesforce Professional Edition is a feature-rich solution designed with small businesses in mind. It has some limitations, but overall, it delivers a lot of the same functionality as the complete Salesforce suite. In this article, we will provide an insightful overview of Salesforce Professional Edition, highlighting its strengths, Salesforce Professional Edition limitations, and whether […]
Introduction In the evolution of Salesforce’s Lightning framework, the Page Layout feature remained rooted in the past. However, a recent breakthrough has transformed this landscape: the introduction of Salesforce Dynamic Forms. Dynamic Forms, a remarkable Salesforce feature, empowers users to customize record detail pages directly from the Lightning Page. This eliminates the need to navigate […]
Salesforce is doing really well in the CRM software market, especially in the UK. Their market share in 2020 was huge, much bigger than their closest competitor, SAP. In the United Kingdom, Salesforce is making rapid strides, establishing itself as the premier customer experience and relationship management software in 2023. Talking about the Global CRM […]