Enabling Article Voting for Guest/Unauthenticated Users in Salesforce
Requirement How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users vote their own article without logging in. Solution To allow guest users to like or dislike articles in Salesforce, you can follow these steps: Create a custom object to track article votes. This object should […]
Strategies to Safeguard Your Salesforce CRM and Digital Strategy
Selecting a CRM can be a transformative experience with far-reaching consequences, and this statement is not to be taken lightly. The extent to which a software aligns with your customer management approach, its capacity to scale and adapt to your customer service practices, ultimately determines the outcomes, measured by conversion rates, customer lifetime value, retention […]
Supercharge Customer Experience with the Power of Zendesk To Salesforce Integration
INTRODUCTION Salesforce CRM is a leading customer relationship management platform trusted by businesses worldwide. With its comprehensive suite of features and cloud-based infrastructure, Salesforce CRM empowers organizations to effectively manage customer interactions, drive sales, and deliver exceptional customer experiences. Zendesk support is a well-known ticketing system specifically designed for tracking, prioritizing, and solving the customer […]
Create Remote Site Setting using Tooling API & Apex
INTRODUCTION Code Example Please reach out to us if you need any help to achieve this: Get in touch.
World Tour NYC 2023: A Must-Attend Business Event
Are you looking to grow your business to a new level? Do you want to gain knowledge from the top professionals in your field? Then mark May 4, 2023 as the date for the World Tour NYC event in New York City. This event is absolutely free, so you won’t want to miss it! Discover […]