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Enabling Article Voting for Guest/Unauthenticated Users in Salesforce

INTRODUCTION How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users vote their own article without logging in. SOLUTION To allow guest users to like or dislike articles in Salesforce, you can follow these steps: Create a custom object to track article votes. This object should […]

Strategies to Safeguard Your Salesforce CRM and Digital Strategy

Selecting a CRM can be a transformative experience with far-reaching consequences, and this statement is not to be taken lightly. The extent to which a software aligns with your customer management approach, its capacity to scale and adapt to your customer service practices, ultimately determines the outcomes, measured by conversion rates, customer lifetime value, retention […]

Best Practices of Data Migration to Salesforce

Introduction Businesses feel the need to set up Salesforce Data Migration in the following situations: Replacing old and outdated CRM with Salesforce. Moving from different systems for different to a single unified CRM like Salesforce. Requirement to include advanced features and specifications. Demand to use the auxiliary application, database, or storage system along with the […]