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πŸš€ The Business Challenge

Recently, a client approached us with an interesting challenge.

They wanted to display a Salesforce dashboard on a remote signage screen at their San Francisco office β€” but without:

  • Sharing internal user credentials

  • Exposing unnecessary tabs or navigation

  • Compromising security

  • Allowing broader org access

βœ… Security Constraints and Limitations

At first glance, it sounded simple β€” just show the dashboard.
But as many Salesforce professionals know, dashboards can’t be displayed in isolation within the standard UI, and external access comes with strict limitations.

  • Internal login was not an option due to security policies.

  • Standard UI couldn’t hide all navigation elements.

  • API-based dashboard refresh worked internally β€” but did not refresh when embedded in a public site context.

πŸ’‘ Our Experience Cloud Architecture Approach

We engineered a clean and secure solution by:

βœ… Creating a dedicated Experience Cloud site
βœ… Embedding the dashboard on a minimal homepage
βœ… Removing all navigation tabs for a signage-friendly UI
βœ… Ensuring secure access without exposing internal users

⏲ Solving the Dashboard Auto-Refresh Challenge

The tricky part? The dashboard refresh.

While the API successfully refreshed dashboards internally, it didn’t behave the same way within the site environment. After careful analysis, we implemented a lightweight JavaScript-based refresh mechanism that elegantly handled the refresh cycle without compromising performance or security.

🎯 The Result

  • Clean signage-ready dashboard display

  • Secure architecture

  • Automated refresh

  • Happy stakeholders

Sometimes the best Salesforce solutions aren’t about building something new β€” they’re about understanding platform behavior deeply enough to work around its constraints intelligently.

Ready to transform your office screens into secure, real-time executive command centers without the Salesforce clutter? If you’re facing a similar data-sharing challenge, let’s talkβ€”reach out today for a free consultation.